REFUND POLICY

Welcome to Anvendy LLC's website. We are committed to providing you with high-quality products and services. If you are not satisfied with your purchase, we offer a refund and exchange policy. Below are the detailed refund terms, including the conditions, process, and processing time for returns and exchanges.

1. Refund Policy Overview
We accept return requests within 30 days of the date of purchase. Items must be in new, unused condition and include the original packaging, tags, and receipt. For eligible refund requests, we will process the refund using your original payment method.

2. Conditions for Returns and Exchanges
Item Condition: All returned items must be unused and in their original packaging with all accessories.
Timeframe: Submit a return request within 30 days of receiving the item.

3. Return Process
Submit Request: Please contact our customer service team via email (lola@anvendy.com) explaining your return or exchange request and providing your order number and relevant information.
Return Confirmation: Our customer service team will review your request and respond within 2 business days. Upon confirmation, detailed return instructions and a return address will be provided.
Returning the Goods: Please pack the goods carefully and include the return confirmation email. You will be responsible for return shipping costs; we recommend choosing a trackable shipping method.
Processing Time: After receiving the returned goods, we will inspect them and process the refund or exchange within 5-7 business days. The refund will be returned via the original payment method.

4. Return Address
Please send all returned goods to the following address: 22835 KELLY RD, EASTPOINTE, MI 48021

5. Refund and Processing
We will process your refund request via your original payment method as soon as possible. Please note that bank processing of refunds may take additional time, depending on your financial institution.

Thank you for choosing Anvendy LLC. We look forward to providing you with excellent products and services!